Commerce Solutions for
Today’s Modern Dealership

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Hello, Omnichannel Commerce!

Let customers shop the way they want to shop, whether that means starting from home and completing their deal in-store, or the other way around. Omnichannel means providing the same amazing experience, at every step of the transaction, regardless of where the customer is. Our Express product portfolio makes it possible.

Products

We offer four commerce solutions to fit everyone’s needs.

Express Storefront®

Put your inventory at buyers’ fingertips and enable them to seamlessly build deals with your agents online and in-store.

Express Response®

Generate 10x more engagement with internet leads by instantly sending them quality, actionable emails empowering them to build their deal online.

Express Trade®

Simplify trade-ins with mobile-first technology that puts you in control of the valuation process.

Express Marketplace®

Transform your dealer group site into a fully interactive and shoppable marketplace that you can drive traffic to more efficiently.

Benefits

Deliver the online experience customers want.

Showcase commerce-enabled inventory in a fully responsive design, interact with shoppers in real time and enable them to build their deal, including their trade-in valuation, from any device.

Streamline the sales process for everyone.

All the info your agents need to take a customer from start to finish is right at their fingertips — whether that’s in the showroom, in the F&I office or via your internet / BDC team. Our centralized platform and process automation shave valuable time off of each transaction.

Build trust in-store through modern technology.

Empower shoppers to quickly and easily see payment options, value a trade or configure their entire deal in your showroom, alongside your agents. Or, send them home to finish the deal with complete continuity.

Increase product sales and protect margins.

Promote F&I products at each step of the sale and protect your profits. Interactive deal sheets mean you can adjust terms in real time, add backend products and accessories, and recalculate the final offer in a matter of minutes.

Boost customer satisfaction scores overnight.

Your customers will rave about their shopping experience and the time saved in the process. Dealerships on the Express platform report an average Net Promoter Scores (NPS)* of 85, blowing away the industry average of 48.

*Templin Group Research Report, Net Promoter Score Benchmark Study, October 2016