Commerce Solutions for
Today’s Modern Dealership

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Hello, Omnichannel Commerce!

Let customers shop the way they want to shop, whether that means starting from home and completing their deal in-store, or the other way around. Omnichannel means providing the same amazing experience, at every step of the transaction, regardless of where the customer is. Our Express product portfolio makes it possible.

Benefits

Deliver the online experience customers want.

Showcase commerce-enabled inventory in a fully responsive design, interact with shoppers in real time and enable them to build their deal, including their trade-in valuation, from any device.

Streamline the sales process for everyone.

All the info your agents need to take a customer from start to finish is right at their fingertips — whether that’s in the showroom, in the F&I office or via your internet / BDC team. Our centralized platform and process automation shave valuable time off of each transaction.

Build trust in-store through modern technology.

Empower shoppers to quickly and easily see payment options, value a trade or configure their entire deal in your showroom, alongside your agents. Or, send them home to finish the deal with complete continuity.

Increase product sales and protect margins.

Promote F&I products at each step of the sale and protect your profits. Interactive deal sheets mean you can adjust terms in real time, add backend products and accessories, and recalculate the final offer in a matter of minutes.

Boost customer satisfaction scores overnight.

Your customers will rave about their shopping experience and the time saved in the process. Dealerships on the Express platform report an average Net Promoter Score* of 85, blowing away the industry average of 48.

*Templin Group Research Report, Net Promoter Score Benchmark Study, October 2016

Everyone wins with a seamless retail experience.

See how Omnichannel Commerce helps dealerships sell more efficiently, while also driving customer engagement and satisfaction.

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Brands We Support

Alfa Romeo Audi BMW Chevrolet Chrysler FIAT Ford Honda Hyundai INFINITI Jaguar Jeep Kia Land Rover Lexus Maserati Mazda Mercedes-Benz MINI Mitsubishi Nissan Porsche smart Subaru Toyota Volkswagen Volvo

Seamless Integration

We integrate with all of these categories.

Support That Never Stalls

Our Dealer Support crew is dedicated to providing you with real, live help 24/7.

Net Promoter Score (NPS) measures customer experience — based on their likelihood to recommend a company or brand to others — on a scale of -100 to 100.
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